The primary purpose of a Customer Service Representative is to take customer service calls and emails from customers.The ideal candidate will have excellent organizational and communication skills and a genuine love of working with the public. Possess a pleasant personality, the ability to prioritize multiple tasks, flexible availability, and the desire to service a high volume of customers quickly and efficiently.
Essential Duties and Responsibilities
Provide customer service order taking to customers.
Answer calls and emails within department stated goals.
Ensure 100% customer satisfaction on calls and emails.
Escalate questions and issues to Customer Service Supervisor as required.
Perform other duties as determined by Customer Service Supervisor and Management.
Adherence to current policies and guidelines.
At least 1 year Call Centre Customer Service experience desired
Ability to work under time constraints
Strong written and verbal communication skills
Ability to perform well as a team member
FLUENT GERMAN AND OR DUTCH with fluent English both written and spoken
Please contact Anne TODAY on 021 4250640 for more information as these positions are starting next week !
This position, Urgent German and or Dutch customer service, was posted on June 12, 2012. Since this job has been published, it has been viewed 56 times.
This job was posted 30+ days ago, and has expired.